Thursday, December 2, 2010

Reflections Week five

Great discussion tonight on the emotional aspects of leaderhsip and how learning about emotional response can be a positive force in transforming our schools. Please post reflections here, Thanks, Dr. Andy

14 comments:

  1. According to this topic, I have learned a lot particularly about emotional management or even the emotional control. I absolutely agree that it's very important for a leader to have and to know how to deal with emotional control in some crisis-situation. However, from my experience, it does not easy for someone. Some teachers still get mad, cannot control and manage their emotion when confront with naughty students in their classroom. ฺBlame them with harsh action, rude words and impolite. Yes , I have been talk with them about that. The answer was they did not think that to suppress their emotion will be a good idea according to their work that have to deal with students. Why do they think like that? Because they have acted like this always and in their opinion, " it works." This challenges me how to convince them to believe that emotional control is important and emotional management can help them to meet succession and fit for their students today than emotional-suppress.
    In applying
    1. Changing is not be easy, but it doesn't mean we can't change it.
    2. Give them to understand and let them know about benefit of emotional control is my job.
    3. Development sometimes have to allow the uncomfortable be happened.
    4. Culture is also involve with emotional management.

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  2. Rationality and emotion topics are very interested in me because there was a part of my life in the school . As we face the fact that in every school or organization, we cannot be avoided the problem like bad emotional, especially school leaders. Emotion plays in the way that they lead their school. I myself, face with the bad emotional problem among students, teachers, parents and staff from day by day, some come up with very serious and angry but I, finally can make them claim down and understand with satisfaction result. We felt that many of the problems in school were caused from the leadership’s inability to handle difficult emotions. The following are some of my view to share.
    1) To neutralize the stress suffered by the teachers, parents, students, I think the school leaders must change the negative emotional climate of the teachers, parents, students by open your mind , talking to them, listen to their problems and accepting their ideas and opinions while give them with clear explanation and positive reason..
    2) Leaders must understand others’ feelings in order to be a more caring person. Caring about others gives us a reason to want to solve problems so that others are not hurt.
    3) To manage emotions can be challenging both school leaders and teachers. Most students could benefit by learning to slow down and think through options when faced with difficult situations or problems. We will teach students to understand what the problem is. What are solutions? How might people feel? Is it work? If not, what can I do now?
    4) A school leader you must lead teachers and students to understand that conflicts is a normal part of life. Everyone gets angry at times. Anger is not a bad emotion, but what a person does when angry can be a problem and teach them to do when they angry.
    To calm down and think nice thought are the best way to solve the angry problem for me. Emotions not always bad but somehow useful for me in making decisions.
    Have a great weekend. -Jackie

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  3. Valuable contributions, Tom and Jackie! Tom I agree completely that just because something is difficult does not mean we can't do it. Often the difficult issues are the most important ones to deal with. Andy

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  4. About the story of the flight attendance that we read. I like that she did, making the rule in her mind to remind herself always that she is "on duty."
    However, I think if we are able to let our emotion or our felling out for sometime in someplace, it will be better than we have always to keep it in our mind. Since it may blow up like a bomb finally. If we can have a room which we are able to shout,to ventilate,or to explode an anger as long as we want, It will help us to get better in controlling our emotion when he is "on duty." What do you think?

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  5. I agree with that Tom, many people can also use exercises such as running to vent frustrations. But taking it out on a pillow, by hitting it, or going somewhere you can just freely yell very loud works for some people. For others, even just having somebody to talk things over with is helpful. I know that I often am able to just chat with my wife, Pim, about something that has made me angry, and just her understanding and loving presence, without saying anything, can be enough to allow me to see the situation differently and move forward. But I do think everybody needs some sort of a safety valve. Andy

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  6. As we discussed last night EI is considered as a behavioral model which is significantly and directly relevant to organizational development and developing people because it provide a new way to understand and assess ourselves, other people’s behaviors, management style, attitudes, and interpersonal skills. In education, higher education and any organization, emotional intelligence is an important factor in HR planning, and management development. It is connected with the concepts of passion and spirituality to successfully improve relationship and communication in any organization to get better results. In those articles mentioned about Goleman’s five domains’ of EI which are:
    1. Knowing your emotions.
    2. Managing your own emotions.
    3. Motivating yourself.
    4. Recognizing and understanding other people's emotions.
    5. Managing relationships which mean managing the emotions of others.
    For educational leaders, therefore, it is important to understand these factors and try to practice them to develop and nurture highly motivated and engaged learners as well as developing of teachers’ knowledge and skills. To be effective leaders both rational and emotional intelligence of leadership are considered to be complementary of leadership style.
    It is interesting to know that Emotional Intelligence is very relevant to Multiple Intelligences, NLP (Neuro-Linguistic Programming) and Transactional Analysis, moreover; ethical business and socially responsible leadership are strongly connected to EI. Similarly, Maslow’ theory, empathy and active listening are also very relevant to EI. As I am reviewing 8th habit of Stephen Covey I understand that there is a strong thread of EI and those habits for the highly effective people.
    In fact, most theories involving communication and behavior become more powerful and meaningful when related to EI.
    Enjoy your long weekend
    Fatima

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  7. I read Crawford’s paper first, and understood totally how Mary felt when she had to deal with Mrs. South. I am a teacher and also a parent at school. There are times that I just wished that I’m playing only one role, either a teacher or a parent, but not both.
    I remember several years ago, when my daughter had a fracture in her right arm, I was furious and disappointed to learn that nobody offered to help her at that moment and the administrators had not been willing to help investigate the cause behind. I got really angry and frustrated because I couldn’t get the principals to do their jobs. However, I wasn’t rude or anything, but I told them my true feelings. And then I decided to leave the school, because I didn’t think those principals care about teachers, students or anyone.
    Let me share some of the behaviors that the secondary school principal had back then.
    When I suggested her to call up all the G6, 7 and 8 students in order to find out if anyone had seen what exactly happened to my daughter, her response was, “We can’t do that, are you asking me to accuse them without any evidence?” (totally invalidated my feelings and it was terrible to me) As I tried to figure out what happened, some of the parents went to her and showed that they cared about my daughter’s case, and worried about school safety. That principal came to me and told me that she spent “hours” to investigate this case, which was not true at all (no sincerity). Would you like to work for this kind of leaders? I wouldn’t and I won’t!
    I really think that being rational is important while dealing with “business” (task-oriented), but not sure if it’s any good to be hyper-rational. I believe that as long as I’m dealing, communicating, or working with “people”, I have to be aware of their emotional status or needs. Therefore, being irrational is sometimes necessary (people-oriented). The biggest challenge I felt is how to find the balance between rationality and irrationality. It reflects a Chinese idiom, “guo you bu ji!” (means going too far is as bad as not far enough).
    1. I could be quite emotional from time to time; quite easy to be touched (my husband often says that I’m a bit too emotional and sensitive to people’s sorrows). So I think it’s not hard for me to apply the three ‘C’s, especially the first one: caring passionately. For example, when I found out that our Thai language and culture teachers are teaching almost 8 to 9 periods a day, have no time for lunch, I went to talk to our vise principal to reduce their duties, instead added one more for me. I will continue practice this quality, being or not being a leader.
    2. I believe it’s quite challenging to most of the people to think creatively. It’s a challenge to me as well. However, during these years of working with my students, I learned a lot from them, and I am going to keep learning from and being inspired by others.
    3. In fact, when I submitted my proposal to apply for the head of foreign department, one of the vision I had for the school is to make our communication more effective, not only within the department, also between departments. I hope I’ll be able to reach this goal in the near future.
    Have a great weekend,
    Shira

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  8. Fatima, solid overview of related ideas and concepts, Shira, very powerful and illustrative personal example. Thanks to both of you! Andy

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  9. Bonnie said---Emotion is central to all aspects of human experience. Recognizing and handling emotion is an important aspect of everyday social interplay. The study of emotion is important to our understanding of life and relationship. Emotional experience is made up of background feelings or moods, anticipated emotions and task related feeling such as embarrassment or anger. Feelings play an important role in school leadership because it is likely that a diversity of feelings influence leadership effectiveness. We may collapse the rational/emotional distinction. Rationality is no longer the master process, neither is emotion. They both interpenetrate. The process of socialization into teaching, and then into leadership roles, requires that as developing teachers and leaders staff learn certain ways of looking, sounding or even being. Thoughts into emotion in education leadership can enable educational leaders to examine the way they handle their own emotions, how that interacts with the emotional climate of a school and the implications for their leadership.
    Applying ways:
    1. Good relationship is based on the effective communication. Effective communication can help each other to understand their standing, which avoids misunderstanding and problems.
    2. “Soft” skills provide the way to achieve “hard” targets. According to Chinese saying: Don’t do things to hurt others, otherwise you will raise stones to your feet. During the team work, a benefit leader learns to respect others and offers space to staff to be human beings. Trust, respect and understanding can help your team to touch hard targets.
    3. To learn emotional management does not mean to be the middle-group people who say neither “yes” nor “no”, or always keep smiling or silent. Emotional management is the important skill to control negative feelings to avoid unnecessary problems. The best way to solve problems is to communicate effectively.
    Enjoy the long weekend.
    Bonnie

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  10. From Sarah....

    Dear Dr. Andy,

    Good morning!

    I posted my reflection twice on the blog, but when i checked t out after few hourse, i found that it was gone!! I think something must have been wrong with the blog!
    So, i preferred to send it to you via email.
    here is my refelction for week five:

    "Despite the fact emotion is considered something feminine that shouldn’t intervene in making the vital decisions in leadership arena and for most people cognitive thinking skills are what a great leader should have, the article well discussed the significance role of emotion in making more effective leader. It simply means a manager who is aware of the weaknesses or strengths of his personality, is more likely to control his emotions specially at the time of hardship or crises and therefore make better handle a problematic situation . However to get to that self awareness one needs to continuously assess himself by asking questions such as: what behavior traits make me different from others? What is my value system and how I can match it with the shared values of my organization? What annoys or satisfies me the most? What are my personality’s weaknesses and strengths? By asking the similar questions we come up with answers that finally lead us to better and clearer understanding of our emotions and feelings.
    Furthermore, building a collaborative environment in which members can work and learn with and from each other, requires a leader who can establish trust among them and this can be fulfilled when the leader is not only aware of self emotions but also pay attention to the feeling needs of others and figure out how to work with each individual to enable them perform effectively. I suppose trust is propeller to sustain high performance relationship toward achieving the goals and objectives of company,
    Being a good listener that is considered to be one of the most significant characteristic of a good leader is closely associated with EI. Great deal of time of leaders spent at meetings and conventions, without having listening skills a leader fails to communicate effectively with others. Good listening means getting to the core of some one’s message without getting refrained by bias or prejudgment .Also, giving a proper respond answer is very much depends on how well we have understood the message of the other party. In short EI is the main ingredient of an excellent communication.
    However, as it was mentioned above by Tom, finding this hidden side of us is not going to be easy and I think the way people approach to know real feelings and emotions of themselves and others is defined by their backgrounds, personalities and experiences."
    Have a lovely day!
    Sarah

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  11. Sorry to post hear but I have been unable to mlog onto my new class Blog!

    I miss all you guys!
    I wish I could be in two places at once!

    Anyways as a reflection for laast weeks class at c1610>

    I think the presentatatio was awesome!

    I gained 3 things from presentation!

    1) Creativity is very important in all lessons!

    2.) shyness does not play a part in Education

    and 3) in the new age od Technology creativity is and will play an even more important role!.

    Thanks for letting me use this space and Hope to see you all soon!

    yours Jeffrey

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  12. As I read “Killing me softly” I instantly recognized the 3 “C” and began searching where I heard them before. The 3 C were in my statement of educational philosophy. Here are the parts:
    As part of our resume package (CV), Americans who are applying for educational leadership positions are required to include a personal bio., qualifying experience, and an educational philosophy statement. This is my philosophy statement I used to get the position of Math Dept. Head in 2008. I was impressed that I was expressing the right characterisitics, long before I took the PhD program.
    Also critical to being an authentic leader is showing and knowing that your emotions drives you daily. A leader who is passionate will receive greater commitment from his/her followers than a leader who shields, protects, masks, and/or hides their true feelings. Only through relationships can an organization be successful.
    1. The culture of my school depends of the relationships built. The communities within the organization are only as effective as how they work together to achieve the mission and vision. I am approachable and will continue to work for my Math Dept. through an EQ balance.
    2. I will encourage my superiors to express their emotions especially when they are “trying” to be transformational
    3. I will encourage my students to express their emotions, not only when they think they are getting too much homework, but as a component of mathematical reflections to better understand how the students perceive their learning and application uses.

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  13. I would emphasize on Fatima's points on EI :"It is interesting to know that Emotional Intelligence is very relevant to Multiple Intelligences, NLP (Neuro-Linguistic Programming) and Transactional Analysis, moreover; ethical business and socially responsible leadership are strongly connected to EI. Similarly, Maslow’ theory, empathy and active listening are also very relevant to EI."

    All of us know that emotional intelligence is one of the most important keys for the successful and effective leadership. But for me what make EI so important is that the teachers mush have a very high level of EI to deal with the students at different age range according to Piaget Theory.

    In the classroom management, EI of teachers shows especially significance when they dealing with the students misbehavior or when they dealing with difficult children.

    No matter how the students behavior or how young they are, when the teachers manage the classroom, she or he must always remember that every student has his or her own self-esteem, respect this is the ground rule. Or in other words, the most important factor in Emotion Intelligence is the ability to understand others: the "Empathy".

    All of us know to maintain a good relationship with colleagues and head teachers for our own benefits. Sometimes the EI was used as a tool just to be an effective leader. I prefer EI as a term for the teacher more to be referred as the morale quality they must have.

    So first respect every students treat them in the same manner, No language and physical insults, because as the adult and a qualified teacher, he or she definitely has much higher EI, controllability, tolerance and education than their students. Every teacher has studied Educational Psychology should know any negative impact in the early age of children would influence them for a life long time.
    Secondly, put EI in Continuous Professional training is mandatory. Enhance the teachers's EI not only could improve their leadership skills, but as it most basically functioned, to be a good teacher who can give the positive influence, demonstrate the respectful behavior to their students as a role model both academically and spiritually.

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  14. like this one from Jackie too: 1) To neutralize the stress suffered by the teachers, parents, students, I think the school leaders must change the negative emotional climate of the teachers, parents, students by open your mind , talking to them, listen to their problems and accepting their ideas and opinions while give them with clear explanation and positive reason..
    2) Leaders must understand others’ feelings in order to be a more caring person. Caring about others gives us a reason to want to solve problems so that others are not hurt.
    3) To manage emotions can be challenging both school leaders and teachers. Most students could benefit by learning to slow down and think through options when faced with difficult situations or problems. We will teach students to understand what the problem is. What are solutions? How might people feel? Is it work? If not, what can I do now?
    4) A school leader you must lead teachers and students to understand that conflicts is a normal part of life. Everyone gets angry at times. Anger is not a bad emotion, but what a person does when angry can be a problem and teach them to do when they angry.
    To calm down and think nice thought are the best way to solve the angry problem for me. Emotions not always bad but somehow useful for me in making decisions.

    ReplyDelete